Mid North Coast Correctional Centre (Kempsey)

Mid North Coast Correctional Centre is a maximum-, medium- and minimum- security centre for males and females. It is located at Aldavilla, 455 km north of Sydney and 14 km west of Kempsey.

Street address

370 Aldavilla Road
Aldavilla NSW 2440

Postal address

PO Box 3567
West Kempsey NSW 2440

Email

mnccc.admin@correctiveservices.nsw.gov.au

How to get there

Public transport

There is no public transport available.

Private transport

• If you are driving from Kempsey, please follow the signs to Armidale (Armidale Road) until you reach the turn off to the airport (Sherwood Road).
• Take this turn and follow the road for 4 km until you reach a crossroads.
• Turn left at the junction (Link Road) and follow the road for 800 m until you reach the main entrance to the centre, which will be on your left.
• Car parking is available.

Visitor information

To see a friend or family member, book your in-person and video visits through the JUST Connect website.

You must first register with JUST Connect to make a booking.

JUST Connect bookings are open from Sunday 4:00 pm to Tuesday 4:00 pm for the upcoming weekend.

Visit times

In-person visit times

In-person visits take place on Sunday (no public holidays):

• 9:30 am to 10:30 am
• 1:00 pm to 2:00 pm.

Each inmate housing location has specified times for in person visits. When booking through JUST Connect, only the allocated times can be booked.

Arrive 1 hour before your visit to allow time to process your entry.

Video visit times

Video visits take place on Saturday (no public holidays):

• 9:00 am to 3:00 pm.
  

When you visit

• You must arrive at least 1 hour prior to your visit. Any late arrivals will be denied entry and your visit will be cancelled.
• Photo ID is required for all adults for in-person visits. 
• Visitors using a digital driver licence are encouraged to bring their physical driver licence with them in case they have difficulty downloading the digital driver license.
• Visitors are asked to bring a $2 coin for lockers, change will not be given.

Legal visits

Legal practitioners can make a booking by emailing vcmidnorthcoast@correctiveservices.nsw.gov.au at least 2 days prior to the proposed visit.

Legal visits may take place from Monday to Friday between 9:00 am and 2:00 pm.

Conditions of entry

COVID-safety measures apply to in-person visits, ensure you know the rules to avoid missing out.

Appropriate dress standards

The visits area is a family environment. You must dress appropriately. This generally means clothes must be respectable and not too provocative.

You cannot wear anything that hides your face, except for religious reasons. In that case you will be asked to remove your face covering temporarily so staff can verify your identity.

Inappropriate dress (PDF, 419.1 KB) includes:

• Clothes that have possibly controversial logos, words or slogans such as:
  • Motorcycle gang 'colours' or gang insignias.
  • Logos or symbols associated with drugs or drug paraphernalia.
  • Swear words.
• Tight or revealing clothing including:
  • Tops and dresses that expose the stomach or chest.
  • Swimsuits.
  • Skirts or shorts shorter than mid-thigh.
  • Mesh or other "see-through" clothes.
  • Clothes that are excessively dirty, ripped or frayed.
• Heels higher than 5 centimetres.
• Any jewellery other than a plain wedding band, sleepers and studs. This means no engagement ring or any other ring with stones, and no bracelets or necklaces.
• Tops or jumpers with a hood.
• Hats, scarves or head coverings (excluding religious wear).
• Hair scrunchies or clips. Only single elasticated hair ties are allowed.
• Watches, smart watches or activity trackers.
• Bare feet.

Concerns about inmate health

You can contact us if you are worried about the health of a family member or friend in custody.

General concerns

If you want to give us mental health information only, call Justice Health NSW Mental Health Helpline on 1800 222 472 – 24 hours a day, 7 days a week.

If you want to give information about mental or physical health, or have concerns about access to medication, you can:

• call Justice Health NSW on (02) 9700 3000 between 8:00am to 4:00pm
• email JHFMHN-clo@health.nsw.gov.au.

Find out more about the Justice Health and Forensic Mental Health Network (Justice Health NSW).

Urgent concerns

If you want to give us urgent or important information so that we can take immediate action for your family member or friend, call the correctional centre on (02) 6560 2700.

Urgent information about your family member or friend might include:

• risks to self, e.g. thoughts of self-harm, thoughts of suicide
• risks to others, e.g. thoughts of harm to others
• acute medical concerns, e.g. heart attack.